Customer Relations
Core
Team Leader providing daily direction to retail associates in a store department, managing merchandise presentation, inventory, pricing, and customer service.
Role type
Retail Department Team Leader
Builds
Retail store operations and customer experiences
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
supervisory experience, inventory control, merchandising, customer service, sales goal achievement, staff scheduling, performance appraisal, conflict resolution, product knowledge training, POS and inventory system proficiency
Preferred skills
supervisory experience
Responsibilities
Provide daily direction to associates, execute merchandising directives, maintain plan-o-grams, resolve customer and associate issues, coordinate special events, manage pricing and inventory accuracy, coach and motivate associates, prepare weekly work schedules, conduct product demos
Seniority
Individual Contributor, supervisory level