Firearms Counter Team Lead - FT
Core
Leading daily operations and sales compliance for the firearms department within a retail store.
Role type
Retail Department Team Lead (Firearms)
Builds
Firearm sales, customer experiences, and departmental inventory management
Domain
Retail / Firearms
Deliverable
product features
Required skills
Firearm safety and handling, ATF/state/local firearms law compliance, inventory control, sales goal achievement, team coaching and scheduling, customer service management, product knowledge training, merchandising plan execution
Preferred skills
Prior supervisory experience
Technologies
Electronic point of sale (POS) systems, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to sales associates on firearm safety, operations, and customer service standards; Support management in achieving sales, margin, and inventory goals; Conduct product demonstrations and training for staff; Manage departmental staffing, scheduling, and performance appraisals; Ensure compliance with all firearm regulations and company policies; Execute merchandising directives and maintain plan-o-grams.
Seniority
Individual Contributor, Team Lead