Floor Lead (Retail) (Part-time)
Core
Lead a retail store team to deliver exceptional customer service, drive sales KPIs, and manage daily operations including inventory, merchandising, and staff development.
Role type
Retail Store Leader (Floor Lead)
Builds
In-store customer experiences and sales performance
Domain
Retail / Fine Jewelry
Deliverable
product features
Required skills
Customer service, team leadership, inventory management, visual merchandising, POS systems, KPI analysis, conflict resolution, onboarding
Preferred skills
Experience in high-volume retail, adaptability, critical thinking
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Train staff on sales standards, manage inventory and cycle counts, maintain visual merchandising standards, support order fulfillment, mitigate product loss, onboard new team members, assess employee performance
Seniority
Individual Contributor, supervisory level