Floral Department Manager
Core
Lead the floral department in a retail store, managing product quality, customer service, team operations, and profitability.
Role type
Retail department manager (floral)
Builds
Floral displays, arrangements, and customer experiences for a grocery/retail chain
Domain
Retail / Grocery / Floral design
Deliverable
product features
Required skills
Team leadership, customer service, inventory management, sales analysis, pricing strategy, visual merchandising, conflict resolution, financial bookkeeping, equipment troubleshooting
Preferred skills
Floral design expertise, experience with FTD/Teleflora orders, math skills for pricing and analysis
Technologies
FTD, Teleflora, internet ordering systems, point-of-sale systems
Responsibilities
Recruit, hire, train, and supervise department employees; manage inventory, ordering, and replenishment; plan displays and promotions; analyze sales trends and prepare ad projections; handle customer inquiries and resolve concerns; manage department bookkeeping and financial procedures; maintain equipment and storage conditions; unload trucks and stock merchandise.
Seniority
Mid-level manager, hands-on operational leadership