Lead Medical Assistant- (Raleigh, NC)
Core
Lead Medical Assistant managing patient flow, clinic operations, and training new staff while performing clinical intake duties.
Role type
Lead Medical Assistant (clinical operations)
Builds
Clinic operations and patient care workflows
Domain
Healthcare / Senior care / Chronic disease management
Deliverable
physical/clinical work
Required skills
Patient intake, patient flow management, staff training, inventory management, care coordination, infection control reporting, eligibility verification, appointment scheduling, HEDIS management, home monitoring system management
Preferred skills
Medicare population experience, internal medicine office experience, LVN/LPN certification, bilingual (English/Spanish)
Technologies
EMR systems, home monitoring systems
Responsibilities
Oversee day-to-day clinic operations, manage patient flow from check-in to check-out, assist in training new medical assistants, complete weekly/monthly reports (infection control logs, administrative reports), manage supply inventory, serve as point of contact for the team in manager's absence, participate in process improvement activities
Seniority
Individual Contributor, Lead level
