Lead Medical Assistant- (Raleigh, NC)
Core
Lead Medical Assistant responsible for managing patient flow, overseeing clinic operations, training new staff, and performing clinical intake duties for seniors and chronically ill patients.
Role type
Lead Medical Assistant (Clinical Operations)
Builds
Clinic operations and patient care workflows
Domain
Healthcare / Senior Care
Deliverable
physical/clinical work
Required skills
Patient intake, patient flow management, staff training, inventory management, infection control reporting, care coordination, eligibility verification, EMR system management, chronic disease management program enrollment, complaint resolution
Preferred skills
Medicare population experience, internal medicine office experience, LVN/LPN certification, bilingual (English/Spanish)
Technologies
EMR systems, home monitoring systems
Responsibilities
Manage patient flow from check-in to check-out; Assist in training new medical assistants; Oversee day-to-day clinic operations; Manage supply inventory; Participate in process improvement activities; Complete clinical alerts and HEDIS reporting; Facilitate member concerns and care coordination needs
Seniority
Mid-level, hands-on IC