Data Center Support Specialist I
Core
Provides technical analysis, triage, and resolution for hardware, operating systems, and services within Data Center Operations, including servers, storage, network, and telecom infrastructure.
Role type
Data Center Support Specialist
Builds
Maintains uptime and stability of enterprise data center infrastructure and services
Domain
Healthcare IT / Data Center Operations
Deliverable
infrastructure
Required skills
UNIX/Linux/AIX/Windows OS administration, network troubleshooting (LAN/WAN), server and storage device management, Data Center Infrastructure Management (DCIM), batch scheduling systems, incident management, vendor coordination
Preferred skills
None stated
Technologies
UNIX, Linux, AIX, Windows, DCIM tools
Responsibilities
Perform technical analysis and triage for simple to moderate infrastructure issues; manage major incident processes and communications; execute approved requests via SOPs to start/stop services and run batch jobs; monitor backups and resolve failures; coordinate with vendors and facilities for site issues; assist data center engineers and technicians
Seniority
Entry-level, individual contributor
