Data Center IT Technician - Masmiya
Core
L2 IT Technician supporting and maintaining large-scale GPU clusters in a data center environment.
Role type
L2 IT Hardware Support Engineer
Builds
High-performance server hardware and GPU clusters for AI cloud infrastructure
Domain
Data Center / AI Infrastructure
Deliverable
infrastructure
Required skills
Advanced IT hardware troubleshooting, Unix/Linux command line, Datacenter server equipment knowledge, Equipment monitoring and data analysis, Basic network troubleshooting
Preferred skills
Advanced network equipment troubleshooting, Driving license type B
Technologies
Unix/Linux, GPU clusters, Server hardware
Responsibilities
Solve hardware related issues with servers involving in-depth advanced level troubleshooting, Report to hardware problem management and execute workarounds, Solve proactively L1/L2 tasks through ticket system, Update new processes and documentation for IT hardware team, Collaborate with IT infrastructure engineers and L3 Technicians to improve SLA with complex diagnostics, Improve support processes, documentation and training materials
Seniority
Mid-level, hands-on IC