Assistant Spa Manager
Core
Oversee and supervise the Salon operations at Cedar Creek Spa, focusing on team management, guest service, and revenue generation.
Role type
Salon Manager (Spa)
Builds
Salon services and retail experiences for spa guests
Domain
Hospitality / Spa & Wellness
Deliverable
product features
Required skills
Salon operations management, team supervision and training, guest relations, inventory management, payroll processing, budget management, marketing plan development, regulatory compliance (OSHA/Cosmetology Board)
Preferred skills
Management experience in similar settings, computer skills (Accounting software, Excel, Outlook, Word)
Technologies
Springer Miller Database, Microsoft Outlook, Big Cedar internal Order processing systems, Unitime Payroll systems, Microsoft Word
Responsibilities
Provide direct supervision, hiring, training, and coaching to the Salon Team; Ensure all Salon Associate and facility licenses are current and compliant; Manage weekly schedules, payroll reports, and commission calculations; Coordinate with housekeeping and engineering to maintain safe and clean spa areas; Lead large group services and handle guest dissatisfaction; Develop and manage retail sales contests and marketing plans to enhance revenue; Order weekly spa supply inventory.
Seniority
Mid-level Manager