Aisles Online Manager
Core
Oversee the planning, staffing, and day-to-day operations of the store's online shopping fulfillment process, ensuring every order is picked, packed, and delivered on time.
Role type
Store operations manager (online fulfillment)
Builds
Online grocery orders for customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, order fulfillment management, customer service, food safety compliance, staff scheduling, conflict resolution, computer systems navigation, multi-tasking
Preferred skills
High school diploma or equivalent, strong computer and internet skills
Responsibilities
Greet customers and resolve service issues, monitor incoming online orders for prompt fulfillment, recruit and train department employees, provide ongoing education on policies and procedures, ensure food safety guidelines and temperature controls, coordinate activities and address employee concerns, answer phones and emails
Seniority
Individual Contributor, supervisory level