Business Process Analyst Configure, Price, Quote
Core
Optimizing and enhancing end-to-end business processes to resolve bottlenecks and silos, delivering a 360-degree view of the customer through integrated data models and connected quotes.
Role type
Business Process Analyst (Configure, Price, Quote)
Builds
Streamlined processes, standardized governance, an integrated data model, and connected quotes across the portfolio.
Domain
Industrial automation and manufacturing technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process modeling and diagramming, root cause analysis, cross-functional project leadership, data collection and performance measurement, workflow documentation, process improvement planning, automation enablement, CRM/ERP system knowledge, Lean Six Sigma methodologies
Preferred skills
Contract and project delivery experience, SAP Signavio proficiency, Microsoft Visio proficiency, Miro for agile project management, Excel VBA and RPA, Rockwell Automation business segment knowledge
Technologies
Salesforce, SAP (CRM, ERP, ECC), Power BI, Salesforce CRM Analytics, Microsoft Dynamics, SAP Signavio, Microsoft Visio, Miro, Excel VBA, RPA, MS Flows
Responsibilities
Transition processes and deliver high-quality service to internal and external customers, reduce customer efforts and enhance productivity through process improvements, optimize processes to solve root cause problems, enable the ecosystem for potential automation, enhance competency levels in a planned manner, analyze, plan, and implement process improvement needs, evaluate and model existing processes to identify improvement options and develop metrics, document current and future state process artifacts, collect data to identify root cause problems and measure performance against process requirements
Seniority
Mid-level, hands-on IC
