Senior Manager, Product Manager - Bank Fraud Servicing
Core
Lead product strategy for bank fraud prevention and investigations workflows, modernizing legacy ecosystems and transforming manual processes into automated, AI-guided servicing engines.
Role type
Senior Manager, Product Management
Builds
Automated fraud servicing workflows, intelligent AI guidance tools, and cohesive API-first capabilities for backoffice operations.
Domain
Banking / Financial Services / Fraud Prevention
Deliverable
product features
Required skills
Product strategy, backoffice automation, agentic AI integration, API-first architecture, cross-functional leadership, operational risk management, legacy system modernization, customer trust optimization, high-velocity workflow design, human-in-the-loop systems design.
Preferred skills
Translating business strategy into consumer-facing digital products.
Responsibilities
Define product strategy for fraud prevention workflows, drive zero-touch automation for routine tasks, equip associates with real-time AI guidance, replace fragmented vendor tools with cohesive APIs, lead cross-functional teams to solve operational challenges, modernize legacy fraud ecosystems.
Seniority
Senior Manager, strategic leadership with hands-on product ownership.
