CareerPlan

Manager, Creative Director - Retail Bank

Richmond, VA, USFull-time$152k–$173k2026-08-26 → 2026-11-11
Based in United StatesNo visa sponsorship

Core

Lead and inspire creative teams to develop insight-driven creative for brand building and performance marketing across digital, email, web, direct mail, video, and out-of-home channels for Capital One's Retail Bank and Café teams.

Role type

Manager, Creative Director (Retail Bank)

Builds

Brand assets and performance marketing campaigns for Retail Banking products

Domain

Financial Services / Digital Marketing

Required skills

Strategic creative leadership, team management (full-time, contractors, agencies), Adobe Creative Suite, Figma, customer insight interpretation, marketing trend analysis, cross-functional collaboration, storytelling, presentation skills

Preferred skills

Fortune 100 brand experience, CX/UI/UX wireframing, premarket and in-market testing tools, GAI and personalization tools

Technologies

Adobe Creative Suite, Figma

Responsibilities

Lead and inspire the team to develop strategically-grounded, insight-driven creative; Manage creative talent including a mix of full-time associates, contractors, and agencies; Collaborate with marketing strategists and internal business clients to understand customer needs; Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies; Present and influence stakeholders to increase buy-in for new opportunities

Seniority

Manager, hands-on IC with leadership responsibilities