Senior Relationship Manager
Core
Lead, manage, and motivate a small team of Relationship Managers (Credit Buyers) to meet loan origination objectives while directly managing a territory of dealers for business development and application decisioning.
Role type
Senior IC Relationship Manager (Team Lead & Dealer Management)
Builds
Loan origination performance for Capital One Auto Finance
Domain
Financial Services / Auto Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, recruiting, interviewing, hiring, onboarding, performance management, credit exception monitoring, dealer relationship management, application negotiation, data analysis, schedule management
Preferred skills
Indirect Auto Finance experience, Credit Underwriting experience, Sales and Marketing experience
Technologies
N/A
Responsibilities
Recruit, interview, hire, onboard, and develop associate talent; Provide performance feedback, recognition, and disciplinary action; Guide employee success through contribution frameworks; Plan career development and delegate responsibility; Foster teamwork and transparent communication; Strategically analyze data to transform low outcomes into solutions; Manage employee work schedules including vacations, holidays, and overtime; Negotiate and decision on submitted dealer applications
Seniority
Senior, hands-on IC with team leadership
