Manager, Product Manager - Case Servicing
Core
Define and prioritize high-leverage opportunities across the case servicing landscape to design new digital-first, omni-channel customer experiences.
Role type
Manager, Product Management (Strategy)
Builds
Digital-first servicing experiences and customer-facing product features
Domain
Financial Services / Banking / Case Servicing
Deliverable
product features
Required skills
Stakeholder management, Discovery and ideation leadership, Cross-functional partnership, Strategic prioritization, Customer needs analysis, Complex problem solving
Preferred skills
Translating business strategy into consumer digital products
Responsibilities
Prioritize highest leverage opportunities across the servicing landscape, Lead discovery and ideation for new experiences, Partner with product managers and tech teams for implementation
Seniority
Manager, hands-on leadership