Senior Produktmanager Digital Sales (w/m/d)
Core
Designing digital customer experiences and onboarding journeys for retail banking customers.
Role type
Senior Product Owner (Digital Sales)
Builds
Onboarding journeys, application processes, and digital features for Web and App.
Domain
Retail Banking / Fintech
Deliverable
product features
Required skills
Requirements Engineering, Agile methodologies (Scrum, Kanban), User Story formulation, Backlog prioritization, Stakeholder management, Regulatory compliance, Process analysis, Customer Journey Mapping, Data analysis, Project management
Preferred skills
Experience in digital customer interfaces, UX/UI collaboration, IT process management
Technologies
Web, App, Agile tools
Responsibilities
Develop onboarding journeys and application processes, prioritize backlog and formulate user stories, collaborate with IT, Risk, and Product Management to launch projects, manage regulatory compliance and governance, analyze processes and improve customer experience, translate customer feedback into concepts and journey maps, oversee the full development lifecycle from design to launch.