Service Manager
Core
Supervises store operations and ensures prompt, efficient, friendly customer service in a grocery environment.
Role type
Service Manager (Grocery)
Builds
Customer shopping experience and store operational efficiency
Domain
Grocery retail
Deliverable
product features
Required skills
Customer service, team supervision, scheduling, inventory management, safety compliance, employee training, problem solving, arithmetic calculations
Preferred skills
Growth mindset, results orientation, partnerships
Technologies
Cash registers, computer, calculator, telephone, ordering machine, pallet jack, fork lift
Responsibilities
Supervises and coordinates activities of employees; provides prompt, efficient, friendly customer service; plans and adjusts work schedules; orders and verifies merchandise; trains workers in store policies; ensures compliance with safety and company guidelines; evaluates employee performance; handles cash registers.
Seniority
Individual Contributor, supervisory level