Senior Associate Product Manager – US Card Core Platforms & Servicing
Core
Lead product strategy and delivery for US Card core platforms including Recoveries, Credit Bureau Disputes, Fraud, and Digital Servicing to modernize data infrastructure and empower agents.
Role type
Senior Associate Product Manager (US Card Core Platforms)
Builds
Next-generation data infrastructure for recoveries, AI-leveraged servicing tooling, and backend systems for fraud and dispute resolution.
Domain
Banking / Financial Services / Card Servicing
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product management, strategic roadmapping, backlog prioritization, cross-functional leadership, risk and controls management, MVP definition, user story breakdown, hypothesis-driven assessment, agile delivery, technology trend analysis.
Preferred skills
Computer science or engineering background, experience translating business strategy to digital products, core product platform experience, cross-functional product ownership.
Technologies
Next-generation data infrastructure, AI tools, agile development environments.
Responsibilities
Partner with Tech and Data Engineering to decommission legacy systems and build foundational data capabilities; Define MVPs and prioritize post-migration backlogs; Act as a bridge between Business Analysts, Tech, Ops, Risk, and Design; Collaborate with stakeholders to design preventative controls into platform architecture.
Seniority
Senior, hands-on IC