Manager, Product Management - US Card Core Platforms & Servicing
Core
Lead mission-critical platforms powering billions of interactions for US Card Core Platforms & Servicing, driving under-the-hood innovation for seamless banking.
Role type
Manager, Product Management
Builds
Scalable, data-driven solutions for enterprise-level routing, agent servicing platforms, document management, and core modernization.
Domain
Financial Services / Banking Technology
Deliverable
product features
Required skills
Product Management, quantitative analysis, cross-functional leadership, architectural trade-off translation, data ecosystem management
Preferred skills
Consumer-facing digital product strategy
Technologies
Enterprise platforms, data publishing patterns, full-stack agent platforms, observability tools
Responsibilities
Architect data products for workforce insights, build collaborative tools for developers and agents, oversee real-time document ingestion, lead full-stack innovation for 24/7 agent platforms, drive self-service strategy for communication platforms, lead tech teams for in-house Credit Bureau Reporting, execute migration to modernized core platforms, spearhead strategy for system safety and automated controls.
Seniority
Manager, hands-on leadership