Technical Services Operations Administrator
Core
Monitor and troubleshoot enterprise, factory, and platform services; communicate incidents and operational status to stakeholders.
Role type
Operations Center Administrator (24/7 monitoring)
Builds
Enterprise and factory service stability
Domain
Spatial intelligence / Defense technology
Deliverable
production ML models | infrastructure
Required skills
incident management, initial troubleshooting, system administration, alarm threshold management, stakeholder communication
Preferred skills
networking, firewall management, routing, remote-site connectivity, Red Hat Linux, LDAP, DNS, Active Directory, VMware, Kubernetes, AWS
Technologies
Red Hat Linux, LDAP, DNS, Active Directory, VMware, Kubernetes, AWS
Responsibilities
Monitor enterprise, factory, and platform systems; create and manage tickets; escalate events to service owners; maintain alarm thresholds; perform initial troubleshooting; communicate incidents and status updates
Seniority
Mid-level, hands-on IC
