Sr. Director, Chief of Staff - Bank Tech Operations
Core
Strategic partner to leadership teams overseeing platforms for all banking businesses, translating technology vision into actionable operational plans.
Role type
Sr. Director, Chief of Staff (Bank Tech Operations)
Builds
Enterprise tech backlog processes, Tech Transformation programs, and scalable operational routines for a Fortune 500 bank.
Domain
Banking / Financial Services / Technology Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Executive-level program management, complex problem solving, strategic analysis, organizational change management, stakeholder alignment, data storytelling
Preferred skills
Strategy development, technical business operations, engineering partnership, operational excellence
Technologies
Agentic AI, enterprise tech platforms
Responsibilities
Oversee enterprise tech backlog intake and distribution; own program oversight for Tech Transformation and executive reporting; build scalable processes to streamline technical operations; align technical routines with overarching strategy; provide strategic support for critical operational shifts; act as primary advisor to senior tech leaders; partner with Product teams to connect technology solutions to business outcomes
Seniority
Senior, hands-on IC with executive mentorship