Process Manager, Fee Billing - Pulse
Core
Lead a team to design, optimize, and execute daily fee billing workflows within a settlement platform, ensuring accurate fee application and compliance.
Role type
Manager of Process Management (Fee Billing)
Builds
Operational workflows for fee billing and settlement
Domain
Financial Services / Banking / Fee Billing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process management, team leadership, fee mapping, reconciliation, contract management, audit documentation, compliance, mentorship
Preferred skills
Lean certification, Six Sigma certification, Master's in Business/Process/Project/Risk Management/Communications/CS/IS
Technologies
Settlement platform, enforms
Responsibilities
Oversee daily intake, setup, and validation of fee billing forms; Ensure timely and accurate fee mapping for transactions; Reconcile daily outputs against internal pricing schedules and partner contracts; Lead the fee billing team; Drive continuous improvement in billing accuracy, cycle time, and audit readiness; Collaborate with internal teams to ensure fee setups align with contractual terms; Maintain audit-ready documentation for all fee setups; Provide day-to-day guidance to junior analysts and contractors.
Seniority
Manager, hands-on IC with team leadership
