Senior Associate, MarTech Content Specialist| Retail Bank
Core
Managing daily updates and large-scale builds of the Retail Bank website via an Enterprise Content Management System (CMS) to ensure accurate, compliant, and up-to-date digital presence.
Role type
Senior Associate Content Specialist (CMS & Web Operations)
Builds
Website pages, digital content, and marketing experiences for Capital One Retail Bank customers
Domain
Financial Services / Digital Marketing / Web Operations
Deliverable
product features
Required skills
CMS expertise, process ownership, stakeholder communication, quality assurance, project management, process optimization
Preferred skills
Product marketing experience, digital marketing analysis, SEO tools, financial services background, Agile methodology
Technologies
Enterprise Content Management Systems (CMS), digital marketing tools, SEO tools, AI tools
Responsibilities
Execute day-to-day website updates and manage large-scale page builds; own and document content processes from intake to execution; collaborate with partners to test new layouts and technical updates; identify opportunities to optimize workflows using AI or automation; juggle multiple deadlines in an agile environment; conduct quality assurance testing for brand and compliance standards