Client Representative
Core
Deliver exceptional service to a portfolio of commercial and residential property care clients while developing new business and managing contract renewals.
Role type
Senior Account Manager / Client Representative
Builds
Commercial and residential landscape maintenance services
Domain
Outdoor living / Landscape maintenance
Deliverable
client delivery
Required skills
Account management, sales, client relations, budget management, contract negotiation, site assessment, team coordination, job costing, horticultural knowledge
Preferred skills
Leadership experience, landscape operations experience, degree in Horticulture
Technologies
MS Office, Aspire systems
Responsibilities
Serve as main point of contact for client portfolio; conduct on-site walkthroughs and address concerns; manage and grow existing accounts; negotiate annual contract renewals; identify upsell opportunities; coordinate seasonal services; coach field teams on best practices; monitor job costing for profitability.
Seniority
Mid-Senior, hands-on IC