Associate Client Representative
Core
Manage client relationships from initial sale through weekly maintenance, serving as the single point of contact for the Maintenance department while driving new business and revenue growth.
Role type
Associate Client Representative (Sales & Account Management)
Builds
Landscape maintenance services and enhancements for residential and commercial clients
Domain
Landscaping / Outdoor Living
Deliverable
product features
Required skills
sales experience, landscape terminology knowledge, client relationship management, proposal and contract preparation, billing and accounts receivable monitoring, work order management, cross-functional communication
Preferred skills
prior experience as Client Representative, Production Coordinator, or Crew Leader, knowledge of Mariani maintenance approach
Technologies
standard sales templates, work order systems, billing software
Responsibilities
Initiate and attend client presentations and meetings, conduct onsite visits to assess needs, recommend additional services, oversee weekly maintenance execution, schedule jobs with production coordinators, monitor billing and accounts receivable, prepare proposals and contracts, communicate project status with internal teams
Seniority
Individual Contributor, mid-level