Account Manager II
Core
Senior Account Manager supporting PNC's most complex, high visibility clients in Treasury Management, serving as the primary point of contact for servicing, implementation, and escalations.
Role type
Senior IC Account Manager (Treasury Management)
Builds
Treasury management servicing solutions and client implementations for complex corporate clients
Domain
Financial Services / Treasury Management
Deliverable
client delivery
Required skills
Treasury management servicing, client relationship management, implementation management, escalation resolution, compliance monitoring, product knowledge
Preferred skills
Account management, client counseling, negotiation, influencing skills, go-to-market strategies, sales operations
Technologies
Customer Relationship Management Applications
Responsibilities
Serve as the client's point of contact for all treasury management servicing and implementation needs; Monitor client documentation for compliance and resolve challenges; Manage high-severity requests and issues to drive satisfying resolutions; Execute client implementations independently or coordinate with internal partners; Act as an escalation point and training resource for less experienced team members
Seniority
Senior, hands-on IC