Closing Manager
Core
Leading end-of-day operations, recovery, and overnight prep to ensure club readiness and member satisfaction.
Role type
Senior IC store operations manager (closing shift)
Builds
Operational readiness for retail club opening
Domain
Retail / Wholesale Club
Deliverable
product features
Required skills
team leadership, operational execution, food safety compliance, financial performance management, staff coaching, inventory management, conflict resolution
Preferred skills
strategic thinking, data-driven decision-making, change management, talent development
Technologies
Hot List, NAFS, Electronic Reports, productivity dashboards
Responsibilities
Oversee Recovery, Utility, and Perishables departments during closing; validate register and service area functionality; enforce sanitation and food safety standards; coach Assistant Closing Manager and Recovery team; resolve member issues; monitor KPIs and drive profitability; ensure departments are clean and stocked for next day.
Seniority
Senior, hands-on IC