Engagement Manager - Client Growth

Lincoln, NE, USFull-time$75k2026-11-06 → 2026-11-10

Hybrid

Core

Own the planning and successful execution of multiple concurrent client onboarding/implementation projects, serving as the primary point of accountability during the transition from Sales to Management.

Role type

Senior Program Manager (Client Onboarding)

Builds

Client onboarding and implementation projects for Nelnet's consumer servicing and loan businesses

Domain

Financial Services / Student Loans / Consumer Lending

Required skills

Project and program management, Contract and SOW interpretation, Budget and timeline management, Stakeholder alignment, Risk management, Cross-functional collaboration

Preferred skills

PMP or PgMP certification, Experience with project management tools, AI tool adoption in workflows

Technologies

Project management tools, AI tools

Responsibilities

Translate signed contracts into executable project plans, Hold engagements to approved budget and timeline, Identify and mitigate project risks, Coordinate resourcing across functional teams, Facilitate retrospectives for process improvement, Act as the handoff point between Sales and Account Management

Seniority

Senior, hands-on IC

About Nelnet

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive wo