Product Manager II- Rewards Engagement
Core
Design, develop, and promote rewards and offers products to enhance customer engagement across multichannel journeys.
Role type
Product Manager II (Rewards & Engagement)
Builds
Rewards programs, digital offers, and customer engagement features for retail lending customers.
Domain
Financial Services / Retail Lending / Customer Rewards
Deliverable
product features
Required skills
Product Management, Product Development, Marketing, Business Acumen, Data Analytics, Risk Management
Preferred skills
Customer Solutions, Sales, Design Thinking, Innovation, Emerging Technologies
Technologies
Data analytics tools, Digital channel platforms
Responsibilities
Build and execute integrated multichannel engagement strategies for rewards; Analyze data and segmentation to deliver relevant offers; Optimize strategies using key metrics; Develop business cases and roll-out plans for new products; Monitor business results and recommend product or marketing modifications.
Seniority
Mid-level, hands-on IC
