Digital Product Manager - Personalization Intelligence
Core
Lead the next evolution of data-driven personalization strategy, scaling intelligent, model-driven personalization across all member touchpoints to deliver measurable incremental revenue and deeper engagement.
Role type
Senior Product Manager (Personalization Intelligence)
Builds
Scalable machine learning-powered personalization solutions for site, app, email, push, and SMS channels
Domain
Retail / E-commerce / Machine Learning
Deliverable
production ML models
Required skills
Product roadmap definition, ML model lifecycle ownership, experimentation design, stakeholder management, business KPI tracking, hypothesis testing
Preferred skills
Retail or e-commerce experience, experience with recommendation systems and propensity models
Technologies
Recommendation systems, Propensity models, Predictive engagement models, Churn models
Responsibilities
Define and execute the product roadmap for Personalization Intelligence; Partner with Data Science to design and scale ML models; Translate model outputs into actionable personalization strategies; Establish robust tracking and experimentation frameworks; Monitor ML performance metrics and business KPIs
Seniority
Senior, hands-on IC
