User Experience Researcher, AI-Augmented Research
Core
Translate quantitative and qualitative user experience data into customer experience innovation opportunities while building AI tooling to accelerate research synthesis.
Role type
Senior IC User Experience Researcher (AI-Augmented)
Builds
Agentic UX synthesis pipeline, reusable research templates, and actionable insights for product roadmaps.
Domain
EdTech / Student Loan Servicing / Consumer Finance
Deliverable
production ML models | dashboards & analysis
Required skills
UX research methodologies, AI agent development/maintenance, data synthesis, problem-finding, behavioral vs attitudinal data analysis, stakeholder management
Preferred skills
AI-first workflow design, strategic automation thinking, narrative storytelling from data
Technologies
AI agents, AI-powered research tools
Responsibilities
Design and execute diverse research studies (surveys, interviews, usability tests), maintain and extend AI synthesis agents, validate AI-generated research outputs for accuracy and bias, transform raw data into actionable business insights, define research standards for human and AI use.
Seniority
Senior, hands-on IC