Business Systems Analyst — Data Governance & Operational Systems
Core
Connects business requirements to technical delivery and data integrity across operational systems and CRM platforms, serving higher education and faith-based organizations.
Role type
Business Systems Analyst (Data Governance & Operational Systems)
Builds
Operational systems portfolio including CRM platforms (Salesforce, Dynamics 365)
Domain
Education technology / Data Governance
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements engineering, Data governance practice, Regulatory compliance awareness, Cross-system analytical thinking, Stakeholder facilitation, CRM platform fluency
Preferred skills
Data governance frameworks (DAMA-DMBOK, DCAM), Data governance tooling (Atlan, Collibra, Alation, DataHub, Microsoft Purview), SQL proficiency
Technologies
Salesforce, Dynamics 365, Atlan, Collibra, Alation, DataHub, Microsoft Purview
Responsibilities
Lead discovery workshops to map processes and define future-state requirements; Author testable user stories and acceptance criteria accounting for data quality; Document end-to-end workflow designs and downstream system impacts; Define and enforce data standards, naming conventions, and domain ownership policies; Identify and document regulatory/compliance data obligations (consent, opt-out); Own the data dictionary for assigned domains; Validate data readiness before system go-live using profiling and quality checks; Participate in Data Governance Council discussions.
Seniority
Mid-Senior, hands-on IC