Field Application Engineer
Core
Bridging technical product aspects with customer requirements by providing support, mentorship, and expertise to customers and sales teams.
Role type
Field Application Engineer (FAE)
Builds
Customer adoption and implementation of electrical connection and protection solutions
Domain
Electrical engineering, hardware, embedded systems, networking
Deliverable
client delivery
Required skills
Hardware and software systems knowledge, embedded systems, networking, software development, technical training, documentation, CRM tools proficiency, problem-solving, travel management
Preferred skills
Pre-sales and post-sales support experience, solution recommendations, stakeholder communication
Technologies
Microsoft Excel, Microsoft PowerPoint, Salesforce
Responsibilities
Provide pre-sales and post-sales technical support including product demonstrations and consultations, build and maintain customer relationships, conduct technical training sessions, develop user documentation and application notes, assist sales teams in technical discussions and proposal development, travel to customer sites for on-site support and meetings
