PACS Support Analyst
Core
Provide intermediate-level technical support and systems analysis for healthcare community members, focusing on clinical software setup, network infrastructure, and troubleshooting in a complex technical environment.
Role type
Intermediate IT support analyst (healthcare systems)
Builds
Clinical software configurations, network protocols, and technical solutions for healthcare facilities
Domain
Healthcare IT / Clinical Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
systems analysis, requirements analysis, project management, technical problem solving, network infrastructure knowledge, clinical hardware handling, operating system configuration, network protocol configuration
Preferred skills
event correlation, log analysis, failure analysis, root cause analysis, risk assessment, troubleshooting, client/clinical/medical technology support
Technologies
corporate clinical software, standard client devices, network infrastructure, operating systems
Responsibilities
Analyze complex problems and provide technical or process solutions, serve as escalation point for peer resources, identify technical specifications to meet customer needs, evaluate emerging healthcare technologies, support deployment and customer education for client devices
Seniority
Intermediate, hands-on IC