Software Engineer Sr (Production Support)
Core
Senior L2/L3 production support engineer ensuring availability, stability, and performance of critical banking applications through incident management, troubleshooting, and automation.
Role type
Senior IC production support engineer (Java/Spring Boot)
Builds
Production support for business-critical applications, batch processing, and operational stability
Domain
Financial services / Banking technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Java (Spring Boot), Linux/Unix shell scripting, Oracle SQL, Job scheduling (Cron, CA7, Control M), Incident management, Root cause analysis, CI/CD pipelines, Monitoring tools (Dynatrace, Grafana, Elastic Search)
Preferred skills
Derivatives Trading platforms experience, Murex experience, Mentorship
Technologies
Java, Spring Boot, Git, Jenkins, uDeploy, Artifactory, ServiceNow, Jira, Oracle, Dynatrace, Grafana, Elastic Search, Cron, CA7, Control M
Responsibilities
Provide L2/L3 production support for business critical applications; Troubleshoot daily issues related to file transmissions, batch job failures, and data inconsistencies; Analyze application logs and runtime behavior to identify root causes; Configure, monitor, and automate batch jobs and cron schedules; Implement and validate production changes including hot fixes and security patches; Mentor and support on-site and offshore team members.
Seniority
Senior, hands-on IC
