Product Specialist
Core
Supports the technology and operational construction of new products, maintenance of existing products, and resolution of product performance issues within the health care operations domain.
Role type
Product Specialist (Health Care Operations)
Builds
New health insurance products, product features, and operational processes for Priority Health.
Domain
Health Insurance / Managed Benefits
Deliverable
product features
Required skills
Business requirements documentation, test plan development and execution, issue resolution, process improvement, training delivery, stakeholder communication
Preferred skills
Unit/integration/acceptance testing experience, knowledge of health care benefit structures, understanding of system integration and batch processes
Technologies
System platforms, batch processes, application interfaces
Responsibilities
Support product development and testing phases including documentation and test plans; Document product designs and catalogues; Support product implementation across departments; Resolve product-related technology and operational performance issues; Deliver organization training for new products; Support resolution of product-related questions from internal and external stakeholders
Seniority
Mid-level, hands-on IC
