Senior Store Manager
Core
Senior Store Manager in Training (MIT) preparing for full-time leadership of a high-volume retail store to fund Goodwill's mission of ending unemployment.
Role type
Senior Store Manager (Retail Operations)
Builds
Retail store operations, team performance, and community partnerships
Domain
Non-profit retail / Thrift store operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
People leadership, financial management, inventory control, donation processing, customer service, training and development, strategic planning, performance management, budget management
Preferred skills
Experience in high-volume grocery, restaurant, or manufacturing settings, experience leading stores with $3M+ annual revenue
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plans to achieve revenue and production goals; manage payroll and operating costs within budget; lead Assistant Store Managers and production teams; ensure excellent customer service for donors and customers; maintain store cleanliness and brand standards; partner with community organizations; manage team training and performance reviews; allocate resources across store locations as needed.
Seniority
Senior, hands-on IC