Retail Store Manager
Core
Drive retail business operations at a Goodwill store location, leading teams to achieve production and sales goals while supporting the mission of ending unemployment.
Role type
Retail Store Manager
Builds
Retail store operations and team performance
Domain
Non-profit retail / Thrift store
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
People leadership, store operations management, financial management, inventory control, donation processing, customer service, team training and development, performance management, strategic planning, community partnership building
Preferred skills
Thrift store experience, Microsoft Office proficiency
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plans to meet revenue and production goals; coordinate with district managers to drive donations; monitor product levels and floor stock; manage payroll and operating costs within budget; ensure excellent customer service for donors and customers; maintain store cleanliness and brand standards; partner with community organizations; train and develop team members; manage performance reviews and staffing; allocate resources across store locations as needed.
Seniority
Individual Contributor, Management