Assistant Store Manager
Core
Leads daily sales floor operations and production room at a retail store to fund the Goodwill mission of ending unemployment.
Role type
Assistant Store Manager
Builds
Retail store operations and team performance
Domain
Retail / Non-profit
Required skills
People leadership, store operations, customer service, financial management, inventory control, donation processing, training and development, performance management, staffing, compliance
Preferred skills
Community partnership building, change management, strategic planning
Technologies
Microsoft Office Suite
Responsibilities
Develops and executes retail operations plan to achieve financial goals; monitors product levels daily; manages payroll and operating costs; ensures excellent customer service and de-escalates conflicts; maintains store cleanliness and brand standards; trains and develops team members; acts as key holder and backup to Store Manager; processes complex sales transactions; travels to other locations for support and training; partners with support areas like Asset Protection and HR.
Seniority
Mid-level, hands-on IC