Retail Store Manager
Core
Drive retail business operations at a Goodwill store to fund the mission of ending unemployment by managing production, donations, and customer service.
Role type
Retail Store Manager (MIT program)
Builds
Retail store operations for Goodwill of the San Francisco Bay
Domain
Non-profit retail / Thrift store
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
People leadership, store operations management, financial management, inventory control, donation processing, customer service, team training and development, performance management, strategic planning, budget management
Preferred skills
Thrift store experience, community partnership building, change management
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plans to meet financial and production goals; coordinate with district managers to drive donations; monitor product levels and floor stock; manage payroll and operating costs; ensure excellent customer service for donors and customers; maintain store cleanliness and brand standards; train and develop team members; manage performance reviews and staffing; partner with community organizations; allocate resources across store locations as needed.
Seniority
Mid-level, hands-on IC