Senior Store Manager
Core
Lead retail operations for a high-volume thrift store, driving revenue, production, and community impact to fund the Goodwill mission.
Role type
Senior Store Manager (Retail Operations)
Builds
Retail store operations, donation processing, and product sales
Domain
Non-profit / Retail / Thrift Store
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
People leadership, financial management, inventory control, customer service, training and development, strategic planning, budget management, performance management
Preferred skills
Experience in high-volume grocery, restaurant, or manufacturing settings, experience leading stores with $3M+ annual revenue
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plans to achieve revenue and production goals; manage payroll and operating costs within budget; lead and develop Assistant Store Managers and team members; ensure excellent customer service for donors and customers; coordinate with district managers to drive donations; maintain store cleanliness and brand standards; partner with community organizations; perform floor work and shift coverage across multiple locations.
Seniority
Senior, hands-on IC