Manager, Strategic Provider Operations
Core
Own and advance the day-to-day execution of the vendor operating program for Tier 1 Technology providers while serving as a strategic partner to leadership.
Role type
Manager, Strategic Provider Operations
Builds
Vendor governance frameworks, performance scorecards, and portfolio-level reporting dashboards for Gap Inc.'s technology vendors.
Domain
Retail Technology / Vendor Management / IT Procurement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor lifecycle management, Vendor Business Review (VBR) execution, cost optimization strategy, executive communication, program management, data analysis, contract governance, stakeholder influence
Preferred skills
Vendor Management Office (VMO) experience, IT spend category expertise (SaaS, cloud, managed services)
Technologies
None explicitly stated
Responsibilities
Own the execution of the VMO's vendor lifecycle management program for Tier 1 Technology partners; Manage end-to-end execution of the Vendor Business Review (VBR) program; Support leadership in optimization opportunities across third-party Technology vendor spend; Operate as a structured partner to Finance, Sourcing, and Technology teams; Own program management for Vendor Management initiatives end-to-end
Seniority
Manager, hands-on IC