Specialist - QA
Core
Perform quality audits, transaction reviews, and process gap analysis to ensure compliance and drive operational excellence in Global Business Services.
Role type
Senior Quality Assurance Specialist (Process Excellence & Audit)
Builds
Audit documentation, quality reports, dashboards, and CAPA implementations
Domain
Global Business Services / Finance Operations / Shared Services
Deliverable
dashboards & analysis
Required skills
Quality frameworks, risk management, RCA, CAPA management, defect analysis, process improvement methodologies
Preferred skills
Six Sigma, Lean, FMEA, Power BI, data visualization, automation initiatives
Technologies
Power BI
Responsibilities
Perform quality audits and transaction reviews; Identify process gaps and improvement opportunities; Analyze quality trends and prepare reports; Conduct Root Cause Analysis (RCA) and support CAPA implementation; Collaborate with stakeholders to reduce risks and drive process excellence
Seniority
Senior, hands-on IC