Director, Product Management - Cart & Checkout
Core
Senior product leadership role driving conversion and revenue across Gap Inc.'s digital commerce platforms by owning the shopping bag, checkout flow, and order confirmation steps.
Role type
Director, Product Management (E-commerce)
Builds
Digital commerce platforms for four Gap Inc. brands
Domain
Retail technology / E-commerce
Deliverable
product features
Required skills
Product strategy definition, team leadership, cross-functional influence, data-driven experimentation, checkout funnel optimization, pricing and promotions logic, loyalty program integration, credit card sign-up flow design, upsell and cross-sell mechanics
Preferred skills
MBA or advanced degree, experience with e-commerce platform architecture, familiarity with checkout analytics platforms
Technologies
A/B testing tools, feature flagging systems, funnel analytics platforms
Responsibilities
Define and execute product strategy for cart, checkout, and order confirmation; lead a team of product managers; present at Value Stream Performance Reviews; own cross-functional dependencies with pricing, loyalty, and post-purchase teams; drive cart and bag strategy for upsell and cross-sell; advance promotions and pricing visibility; optimize checkout flow to reduce drop-off; contribute to quarterly strategy planning; champion data-driven experimentation; drive credit cardholder acquisition at point of purchase
Seniority
Director, hands-on IC with people leadership