IT Operations Site Engineer
Core
Ensure efficient, accurate, and timely end-to-end support and operations services for the Mobility business through Site Systems platforms and connected applications.
Role type
Experienced IT Operations Site Engineer
Builds
End-to-end daily operations of site systems, including mobility telecoms, for Dealer Owned and Company Owned networks.
Domain
IT Operations, Mobility Telecoms, Site Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor and contract management, asset tracking and lifecycle disposal, business performance review with suppliers, SLA and target management, contract renewal and price negotiation, security vulnerability resolution, PR/PO creation and invoice monitoring, escalation process management, change and problem management, ISO27001 compliance, IFSF & ISO8583 standards knowledge, troubleshooting.
Preferred skills
Architectural approach for long-term system design, analytical and questioning mindset, ability to work independently, ability to deliver under time pressure.
Technologies
Site Systems platform, connected applications portfolio, mobility telecoms, IFSF, ISO8583.
Responsibilities
Operate site systems daily, manage vendor relationships and contracts, track assets and initiate recycling, conduct business performance reviews, ensure SLA compliance, resolve security vulnerabilities, manage escalations and ticketing, support change and problem management processes.
Seniority
Experienced, hands-on individual contributor