Retail Territory Manager
Core
Drive sustainable business growth across a network of retail sites (Shell mobility sites) by leading and supporting retail partners to achieve sales, operational, and service excellence.
Role type
Regional Territory Manager (Retail Operations & Sales)
Builds
Retail network performance, sales targets, and customer experience across Fuels, Convenience Retail, and Lubricants
Domain
Energy (Petroleum) / Retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales and negotiation, Channel management, Partner development, Commercial and financial acumen, Customer experience management, Site operations and compliance
Preferred skills
FMCG industry experience
Responsibilities
Drive territory growth in value, volume, and brand equity; Lead and manage retailer performance including coaching underperforming sites; Develop and execute Territory and Retailer Master Plans; Strengthen HSSE culture and ensure compliance; Enhance customer satisfaction by improving staff capability; Build retailer capability and succession pipelines; Deliver sales and profitability targets including pricing optimization; Identify and capture growth opportunities; Monitor financial performance including P&L review; Collaborate cross-functionally with internal stakeholders; Manage risk and financial controls; Optimize supply and inventory; Oversee site standards and expansion initiatives; Execute field activities including site visits and forecourt selling programs
Seniority
Early Careers