Customer Care Specialist with German
Core
Manage incoming orders, update customer data and contracts in ERP systems, and provide sales system support.
Role type
Operations support specialist (ERP & Sales Systems)
Builds
Internal order management databases and contract records for sales units
Domain
Electrical solutions manufacturing and sales operations
Deliverable
product features
Required skills
ERP system proficiency, database management, contract administration, sales system support, data entry, compliance screening
Preferred skills
International environment experience, adaptability to new digital tools, curiosity
Technologies
ERP systems, Microsoft Teams, Helpdesk ticketing systems
Responsibilities
Process incoming orders and manage deadlines, update customer databases and pricing information, create and maintain sales contracts, support sales organization with system inquiries and helpdesk tickets, gather company information for supplier registrations
Seniority
Entry-level to early-career
