Fleet Client Services and Billing Specialist II
Core
Support fleet maintenance operations by managing billing, scheduling repairs, and coordinating between customers and field technicians.
Role type
Fleet operations coordinator (billing & scheduling)
Builds
On-site mobile maintenance and repair services for light, medium, and heavy-duty trucks and trailers
Domain
Automotive fleet maintenance and repair
Deliverable
client delivery
Required skills
Billing process management, customer service, scheduling coordination, data entry, Excel proficiency, cross-functional collaboration
Preferred skills
Trucking industry knowledge, fleet maintenance experience, automotive/trucking background
Responsibilities
Assist with billing processes, manage maintenance transaction lifecycle, document customer contacts, schedule preventative maintenance, coordinate with field operations, obtain repair approvals
Seniority
Individual Contributor, mid-level (3+ years experience)