Commercial Services Specialist II (Manheim)
Core
Manage commercial vehicle account relationships, process vehicle charges, and prepare sale vehicle run processes for institutional customers.
Role type
Commercial Services Specialist
Builds
Sale vehicle run processes, vehicle files, and sales/expense reports
Domain
Automotive sales operations
Deliverable
product features
Required skills
Data entry, account relationship management, vehicle charge reconciliation, customer inquiry resolution, report preparation, office equipment operation
Preferred skills
None stated
Technologies
Microsoft Office suite, computer systems
Responsibilities
Perform data entry of required information, manage account relationships and ensure customer requirements are met, work with posting clerk to ensure completion of recon and transportation charges, respond to customer inquiries relating to vehicles, establish and update electronic customer vehicle files, seek and enter floor price information, prepare sale vehicle run process including run order and scheduling, reconcile incoming bills against ordered work/repairs, communicate with accounting department for post-sale invoicing, prepare various reports such as sales and expense reports and dealer attendance reports
Seniority
Individual Contributor, 3+ years experience
