Records Front Desk Technician
Core
Provides administrative, technical, and records management support to the Records Coordinator within the Police Department, ensuring accuracy and confidentiality of official police records.
Role type
Administrative Records Technician
Builds
Official police records, crime statistics reports, and customer service interactions
Domain
Law enforcement / Public safety / Higher education
Required skills
Data entry, Records management, Customer service, Document retention, Policy compliance, Report processing
Preferred skills
Law enforcement records experience, NIBRS/Clery Act knowledge, Database proficiency, Information governance
Technologies
Computerized records management systems, Databases
Responsibilities
Maintain accuracy and integrity of official police records; Review and code police reports per FBI/NIBRS/Clery standards; Process, scan, index, and file paper and electronic records; Provide front desk reception and customer service for report requests; Assist Records Coordinator with data searches and document creation.
Seniority
Mid-level, individual contributor