Pharmacy Client Care Coordinator
Core
Support daily operations of a Veterinary Pharmacy by managing prescription pickup, processing payments, and coordinating communication between clients, pharmacy staff, and clinical teams.
Role type
Pharmacy Client Care Coordinator
Builds
Prescription fulfillment and client service workflows for a Veterinary Teaching Hospital
Domain
Veterinary healthcare / Pharmacy operations
Deliverable
client delivery
Required skills
Customer service, payment processing, record entry, multi-tasking, computer literacy, issue resolution
Preferred skills
In-person client service in sensitive environments, billing reconciliation, electronic medical records usage
Responsibilities
Process client payments for prescriptions and OTC items, coordinate prescription status and pickup, answer general pharmacy questions, maintain pharmacy records and patient data, support medical record closure workflows, monitor communication channels
Seniority
Entry-level, operational support